Who we are
Brisbane Lawn Mowing ("we", "us", "our") operates brisbanelawnmowing.com and provides lawn and garden services throughout Greater Brisbane, Queensland, Australia.
Information we collect
When you request a quote or contact us, we collect:
- Your name and contact details (phone, email, address)
- Details about the service you need
- Any photos or information you voluntarily share
- Technical data such as browser type, device, and IP address (via standard web analytics)
How we use your information
We use your information to:
- Provide you with a quote and deliver the services you book
- Communicate with you about your booking
- Send you service reminders if you are a regular customer
- Improve our website and services
- Comply with legal and accounting obligations
Who we share your information with
We do not sell your personal information. We share it only with the team member assigned to your job, payment processors (for paid bookings), and service providers who help us operate (such as email and scheduling software). All third parties are bound by privacy obligations.
Data retention
We keep your information for as long as you remain a customer plus 7 years for tax and legal record keeping, then securely delete it.
Your rights
You may request a copy of the personal information we hold, ask us to correct or delete it, or unsubscribe from marketing communications at any time. Contact us at [email protected].
Cookies
Our website uses essential cookies and basic analytics to measure traffic and improve the site. You can control cookies through your browser settings.
Contact us
Questions about this policy? Email [email protected] or call 07 3608 1035.
Complaints
If you believe we have mishandled your information, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.